The Adventure Begins…
It appears I will be moving an organization of about 30 users from IBM to Google Apps.
What’s in use now is Domino/Notes/Traveler/Sametime/Quickr/SmartCloud Meetings. The target is Google Apps for Business: mail, drive, contacts, calendar, hangouts. CRM will move from a system implemented as Notes databases and email template customization (iExtensions from iEnterprises) to Zoho CRM. Google and Zoho both have their own iOS apps and there is also native support on most mobile platforms for Google.
We evaluated IBM SmartCloud with SugarCRM and Microsoft Office 360 with MS Dynamics. While offering additional features that Google lacks they were more expensive, more complicated, and seemed geared at much larger organizations.
Staying with our existing on-premises solutions was not an option. We were over provisioned for the current size of the organization. Management wanted to be out of the business of running IT infrastructure. The existing physical infrastructure is aging. And we needed to replace Quickr and CRM at any rate as both are no longer supported.
I will share learnings and war stories as appropriate.