I’m looking at alternate email clients for Domino for two reasons:
1. Some management and user dissatisfaction with Notes, especially on Mac OSX.
2. Other clients are better supported by third party integration for CRM
I’ve tried DAMO with Outlook 2007 on Windows XP. It’s nice, although in limited testing I found some odd lags in synchronizing with the server, but you see those with Outlook used against a POP server as well. I wanted to see how this worked but it is pretty much a dead end for us as Windows XP is going away fast — future purchases will be Windows 7 or, increasingly, Macintosh OSX. And I’ve seen no indication that IBM is interested in updating DAMO.
So we turn to the dreaded IMAP. I know that there are lots of performance and other issues with IMAP in big production environments, but this installation will probably never have more than 50 mail users total so I think we can chance it.
My first test was with Mac Mail. This comes integrated into OS X much as Outlook Express used to be integrated into Windows.
I was actually quite impressed. Mac Mail itself is a nice application, with an interface very similar to ThunderBird. IMAP, at least for a test account, seems to work well. Inbox and folders synchronize well. Sent messages go into a new Sent folder in the Domino mail file rather than into the standard Sent, but at least they’re saved back to Domino.
I was able to also set up LDAP lookup into the Domino Directory so the user would get type ahead when addressing mail very much as they’re used to with Notes.
Outgoing mail is a problem. I’ve had hit or miss success with using Domino as an outgoing server for SMTP clients; more a of a security challenge than a mail routing challenge I think. For testing at least I’ve simply used one or our ISP’s SMTP servers.
The other issue is calendar. I haven’t found any way to link the calendar application that comes with OS X to the calendar in the Domino mail file.
I think my next test will be Outlook 2011 on the Mac.