We have a Samsung 63″ Plasma TV on the wall of a conference room. For over three years it has worked with PCs, Macs, cable TV and DVD players. Suddenly, in the last few weeks, it won’t display properly for our MacBook Airs (using Apple’s Mini DisplayPort to VGA adapter). The Mac recognizes there is a VGA display but nothing appears on the screen. It continues to display properly for all other video sources.
I suspected it was an issue with OS 10.9 Mavericks, but I also tested with OS 10.6 and see the same issue. We’ve plugged the Mac directly into the back of the TV to eliminate cabling as an issue. I’ve tried a couple of different adapters to see if one had gone bad.
Samsung and Apple each claim I need to get the other party to solve the issue. There are lots of reports of similar issues on the Apple forums but nothing that looks exactly the same and no definitive solutions:
Any suggestions would be appreciated.
I was recently awarded an iPad Mini in recognition of completing an unreasonable number of years with my employer. While I have set up and done troubleshooting on various iOS devices for my colleagues this was my first personal iOS device and my first tablet. My expectations are therefore influenced by my prior experience with Blackberry phones and with laptop computers.
Here are some observations:
The Hardware and Interface
This is a very slick device – very light, very slim, very crisp display. It’s a nice size compromise for situations where a phone is too small and you don’t want to tote a laptop. And it’s just right for viewing most web pages when turned to landscape orientation.
A nice feature on the orientation is that it will adjust to however you’re holding it, happily making any of the four edges “up”.
The keyboard is just too small to really type using all fingers as you would on a laptop keyboard but the keys have enough room between them and the sensitivity is easy to adjust to. I have historically had a lot of trouble with touch interfaces but this one seems less squirrely than many.
The arrangement of the keys, on the other hand, is quite annoying. As most iOS users will know the letter keys are on one keyboard and you need to switch to a second keyboard for numbers and most symbols. It makes typing any kind of complex password, email address or url very annoying! Holding a letter key down gives you a choice of accented versions of the letter (at least in some apps) but I miss the Blackberry behavior of giving you an upper case if you keep the key pressed.
The WiFi seems to require a stronger signal than some of my other devices but otherwise works as expected.
I had to get someone at the Apple store to show me how to move icons from one page to another; there’s a “just right” spot you have to drag to. They also showed me the workaround to set lock screen text – create a graphic with the text in it and set that as the lock screen wallpaper. Again, the Blackberry approach seems a bit more sensible.
The iOS devices have no option for an SD card or other removable storage and seem to have no real internal file system accessible to the user.
I put my personal mail on the iPad as an IMAP account. It seems quite slow to download and load but I don’t know where the slowdown is – the host, the network speed or IMAP itself. I also put my work account (Notes Traveler) on the device and did not notice any speed issue there. I’ve got three mail accounts on the device now, two IMAP and Notes, and it’s not always obvious which one you’re sending from.
Finally, I find the fact that there is always an email message open behind the inbox listing a bit odd and distracting.
When you first set up the iPad it offers to download a large suite of Apple software. I declined. Then when I was ready to install the software I couldn’t find any way back to that offer. Instead I had to hunt for the individual items on the App Store.
There is an App Store and an iTunes store – the former just for apps and games and iTunes for media. It’s sensible enough but I had never seen it split into two stores on other platforms.
The Safari web browser came with bookmarks set for Apple, Disney, ESPN and Yahoo. Seemed an odd selection. The address bar doubles as a search bar. I know that’s becoming the norm but I still find it slightly confusing.
I’m still not sure I would have bought a third device for myself, or that this would have been it. But it’s a very slick and convenient tool that does most of what most folks will need most of the time.
Feedback welcomed but let’s not debate Apple vs Windows vs Linux here. Thanks.
I recently updated a Domino server running Traveler on Linux 64 to 9.0.1. The Domino upgrade went off without a hitch. After much trying and searching for answers I couldn’t get the Traveler installer to run in either console or GUI mode. Finally opened a PMR to be told it was a known issue and would only install in silent mode.
One problem solved and another created.
It turns out there are a few glitches in Traveler 9.0.1. I discovered them when I tried to add a user to the Traveler server and it kept rejecting his credentials. As a test I opened a browser on the desktop and went to https://myserver.xxx/traveler. There the credentials were accepted but I got the message that the user ID could not be matched to a mail file!
Another call to support yielded another “known issue” and a hotfix. Haven’t gotten back to the user’s phone yet but the normal Traveler page comes up in the browser so I think we have resolution.
As part of my testing I noticed that the same “user ID could not be matched to a mail file” comes up on another Traveler 9.0.1 server running Windows 32 Domino. Fortunately the hotfix covers all platforms.
Hope this might help others.
After some false starts Blackberry is now rolling out BBM for iPhone and Android. Chris Miller did a good post on the details: http://www.idonotes.com/IdoNotes/idonotes.nsf/dx/setting-up-blackberry-bbm-for-ios-devices.htm
The good news: If you had BBM contacts who have switched to
the dark side other devices you can now reach them again.
The bad news: If you use multiple devices you can still only have one device associated to BBM at a time. You register the non-BB device using email address or Blackberry ID and then a PIN is generated for the device. So it seems BBM is still addressing a device PIN not a user.
As noted in my earlier post Blackberry 10 devices will only connect to Traveler over SSL (port 443). Our existing production server runs on port 80. When I posted this as an issue several people suggested that we should really run on SSL for security reasons.
I had never put up a Domino server with SSL/https enabled but decided to give it a try on a test server. I’m glad I did. Setting up SSL and the Domino Certificate Authority is not a lot of work but there’s a lot that can go wrong. It took me a couple of tries with IBM support on the line to get it working for behind-the-firewall access. Then I had to get my firewall folks to get me access from the outside.
But now I have my new Blackberry Q10 connected to Traveler 9. Mail, Calendar and Contacts all show up on my device. The initial sync took much longer than we typically see with iOS devices but once it was caught up I seem to get email on the device pretty much simultaneously with it appearing in the Notes client.
I’m still getting used to the Q10 and some tasks don’t seem an intuitive as they did on the old Blackberry interface, but I had many years to learn that. The Q10 is replacing a Curve with Blackberry 6 so it’s a big change even keeping the keyboard and many of the Blackberry shortcuts and conventions.
I got a long-awaited Blackberry Q10 from AT&T last week. My first reaction was disappointment. Before I could even start testing/playing/using I had to get past two big problems:
- The intent to connect the Q10 to our Notes Traveler server for email, contacts and calendar had to be put on hold. There is an unpublicized limitation where it will only connect via SSL, and we have our Traveler set up for http. This is fixable but a nuisance.
- I have a had terrible time closing application windows.
The gesture for closing a window is a swipe up from the very bottom of the screen. This is fairly important because there is no home button or other hard key navigation available on the Q10. I’ve found a quick flick from just to the right of the center of the top row on the keyboard seems to work most of the time, but it took me days to find the right motion, All of the other gestures work fairly reliably for me.
This leads into one source of disappointment. I was anxious to get a Q10 because I don’t do well with touch devices. This may be related to poor circulation in my finger tips. At any rate the prospect of having to type on a touch screen turns me off.
The hard keyboard on the Q10 is quite good. It’s slightly different than the Curve/Bold design but should be fine once I’m used to it. But as noted above there are no hard navigation keys — no home button, no escape button (the one I miss most), no menu button. You can set the power button to wake the phone from screensaver.
So the hard keyboard is a solution for typing but not for those who just dislike touch. There is a lot of touch control in Blackberry 10. And I’m really not having trouble with any of it except the close window gesture, but it’s not what I was expecting/hoping for.
Some other impressions:
I set up my Notes mail via IMAP. That seems to be working fairly well. I can also access iNotes Ultralite and that works quite well. The iNotes is important because IMAP does not handle calendar and contacts, just the email itself.
The Q10 comes with clients for most popular social media systems already installed. I set up my Twitter, Facebook, LinkedIn and Foursquare accounts. The navigation on some of these, especially Facebook and Foursquare is a bit odd. This is a shame since those services seemed to have finally fixed that issue for older Blackberries and iPhones.
Contacts on the Q10 was populated with all of my connections from those services. Of course in most cases that does not include phone number and work email.
The display is very nice, especially when compared to my Curve. The browser works well and seems to handle both standard and mobile pages.
Phone numbers anywhere on the device, even in web pages, are live and clickable to make a call. I don’t think any non-Blackberry device offers that, but iOS definitely does not.
I’m reserving judgement on the camera. The controls will definitely take some getting used to. Again, the camera suffers from not having physical zoom and shoot buttons.
Bottom line: The Q10 is not the device I was hoping for but it’s still the only true smartphone with a hard keyboard so I’m willing to take some time to try to make it work. Will post more if there’s more learning ahead.